Privacy and security

You leave your personal information with us, because that is required if you want to make a reservation with us. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We will try to explain that here. Do you have any questions after reading this, please let us know (pamppy.dog@gmail.com).

Safe
We store all information that you leave with safely using the most modern techniques. In case we give your information to anyone else – you read below why and when we do so – then we demand that they are just as carefully with your data as we are. If you feel that this does not happen, please let us know.

What do we do with your data
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our obligations with you, compliance with our legal obligations, and/or your consent. We use the data we collect or receive for different purposes which are specified below:

• Booking an appointment with us For booking your appointment, we request your name, email address, address, payment information, your phone number, date of birth and all necessary information about your pet. This allows us to make an appointment, proceed with the payment and keep you informed about your appointment. We give your information to others when needed, for example to our delivery service, if it’s requested by you.
• Your client’s card / account In your client’s card/account, we store the following information: your name, address(es), phone number(s), e-mail address, payment information, all necessary information about your pet and other interests (for example, if we have asked your birth date). Convenient, because then you don’t have to enter this information each time. We will also keep information about your previous bookings so that you can easily find it again. Is your data incorrect or do you want to remove your details, please feel free to contact our customer service. We are ready to help you.
• To facilitate account creation and logon process [with your Consent]
• Customer experience We use your information to make your customer experience with us as personal as possible. We customize what you see on pamppy.dog to meet your interests. For example, we might use data from previous bookings, your IP address and surf and search behaviour.
• To send you marketing and promotional communications [with your Consent] We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can sign up for our newsletter. Would you like to receive newsletters from us no more, then send an e-mail to dog@gmail.com.
• To send administrative information to you We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To post feedbacks [with your Consent] We post feedbacks on our website and social media accounts that may contain personal information. Prior to posting a feedback, we will obtain your consent to use your name and feedback. If you wish to update, or delete your feedback, please contact us at dog@gmail.com and be sure to include your name, feedback location, and contact information.
• Deliver targeted advertising to you [with your Consent] We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• Request Feedback We may use your information to request feedback.
• To protect our website We may use your information in order to investigate and prevent fraud. If needed, we give customer information to the Government.
• To enable user-to-user communications We may use your information in order to enable user-to-user communications at our website and social media accounts.
• To respond to legal requests and prevent harm If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website and social media accounts, products, services, marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We never sell your data to any 3^rd party. We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take an action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the website and social media accounts, which will enable them to collect data about how you interact with the website and social media accounts over time.  This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the website and social media accounts. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

• With your Consent. We may disclose your personal information for any other purpose with your consent.

• Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the website and social media accounts, such personal information may be viewed by all users and may be publicly distributed outside the website and social media accounts in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our website and social media accounts, and view your profile.