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Terms and Conditions

These are the PAMPPY Terms and Conditions. These Terms and Conditions apply when you use one of PAMPPY’s website, social media accounts or services. These Terms and Conditions will inform you about your rights and obligations when using PAMPPY. Please read this carefully before you start using our website, social media accounts or services.

Who is PAMPPY?

PAMPPY B.V. (PAMPPY) is Grooming & Spa salon providing the ultimate treatments for pets, including good grooming and high beauty standards. PAMPPY is also connecting dog lovers across Amsterdam and beyond to grow our club of dog lovers. At our puppy parlour, we also host events about pets, birthday parties, and even educational seminars with experts and thought leaders on a wide variety of topics. The services are offered via our website, our social media (Instagram, Facebook) and WhatsApp +31 6 51169472. PAMPPY Grooming & Spa salon is located in the heart of Amsterdam: Lijnbaansgracht 58 BH, 1015 GS Amsterdam. PAMPPY is registered with the Chamber of Commerce under number 81389094.


When using a PAMPPY website, these Terms and Conditions, the Privacy Policy, the Cookie Policy and other additional regulatory documents published by PAMPPY on the PAMPPY website are applicable. If you do not agree with the contents of these documents, please do not use PAMPPY.
We reserve the right to refuse service to anyone for any reason at any time.
PAMPPY reserves the right to unilaterally change these Terms and Conditions without prior notice. The changes will become effective immediately unless otherwise stated. The announcement will be published on the PAMPPY website. If you continue to use PAMPPY after these changes have been made, this implies that you irrevocably accept these adjustments. It is also advised to consult these Terms and Conditions regularly.

To what do these Terms and Conditions apply?

These Terms and Conditions are applicable to all agreements, offers and services PAMPPY provides unless otherwise indicated. Deviations from these Terms and Conditions are only valid if explicitly agreed in writing with you. These Terms and Conditions also apply to our social media accounts, etc.

Your rights and obligations

For all aspects of use, as a user of a PAMPPY website and social media accounts, you should behave in line with what can be reasonably expected from a responsible and careful internet user. It is amongst others prohibited to use the (contents of the) website for actions and / or behaviour contrary to law, public order or morality.

In particular the following actions and / or behaviour is prohibited:

  1. infringement or otherwise acting in breach with the intellectual property rights of PAMPPY and / or third parties;
  2. making infringing, unlawful or misleading statements;
  3. distributing illegal material;
  4. evading or deleting the security of (parts of) the website/social media accounts.

You are only permitted to download one copy of the material made available on the website for personal, non-commercial use. Without PAMPPY’s prior written consent, you are not permitted to copy, modify, distribute, disseminate, reverse engineer, decompile or otherwise use and / or exploit the provided material.

Only if you have been granted prior written permission by PAMPPY are you permitted to introduce a hyperlink (a technical command that refers to a PAMPPY website, where the website appears within the framework of PAMPPY). Requests for making a hyperlink can be forwarded to
In case you do not adhere to the above permissible use, PAMPPY reserves the right to recover any damage resulting from this non-permitted use from you.


By bringing your pet to PAMPPY for a treatment/grooming, you grant PAMPPY permission to take, use and placing photos, videos, etc. of your pet on PAMPPY’s website, social media and use it also in the advertising. Some placed materials can be used on other channels, such as newspapers, magazine, social media or a website that is not related to PAMPPY. By using the services of PAMPPY, you consent to your material being used through these other channels.
PAMPPY has the right to remove materials at any time.

How does PAMPPY handle your personal information?

In the Privacy Policy you can read for which purpose PAMPPY uses the data collected on this website and how you can change or remove it. In the Cookie Policy you will find further information on cookies that PAMPPY uses. The Privacy Policy and the Cookie Policy only relate to the PAMPPY website and not to other websites to which there are links on the PAMPPY websites.

Liability and indemnification

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

In case PAMPPY did not receive any feedback/complaint regarding the services provided till the moment the customer left the salon located at Lijnbaansgracht 58 BH, 1015 GS Amsterdam, PAMPPY assumes that the services has been provided in a good state and further complaints will not be accepted.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall PAMPPY, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless PAMPPY and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

PAMPPY does not guarantee that the website and/or social media accounts information is up-to-date, complete and / or accurate. PAMPPY also does not guarantee that the information offered on its website and/or social media accounts is free of errors, deficiencies and / or viruses. PAMPPY also does not guarantee that such faults and / or deficiencies on its website and/or social media accounts will be repaired or that the viruses will be removed.

When in doubt as to the accuracy of the provided information or if inaccuracies are spotted, we recommend that you contact us. PAMPPY is not liable for damages arising directly or indirectly from use of the information gained from PAMPPY.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service(s) and prices

Prices for our services and products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service(s) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website and/or our social media accounts. These products or services may have limited quantities and may be available during limited period of time.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Account information
You agree to provide current, complete and accurate purchase and account information for all purchases made with us. You agree to promptly update your account and other information, including your phone number, email address, full name, DOB, address and your pet’s information and, if necessary card numbers and expiration dates, so that we can complete your transactions and contact you if needed.

Third-party links

Certain content available via our website and/or social media accounts may include materials from third-parties.
Third-party links on website and/or social media accounts may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send feedbacks, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any media any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

Which law is applicable to these Terms and Conditions?

These Terms and Conditions are governed by Dutch law. A dispute with respect to these Terms and Conditions will be submitted to the competent court in Amsterdam.


If you have questions, please do not hesitate to contact PAMPPY.
Lijnbaansgracht 58 BH,
1015 GS Amsterdam

These Terms and Conditions have been drafted and signed on 1 March 2021.